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The Analysts

ICF's Award program is based on rigorous analysis of information submitted by nominees for the Smart21 Communities and Top Seven Intelligent Communities of the Year.  The methodology has been developed over several years by ICF and its team of analysts.  We are pleased to acknowledge the participation of the following individuals and institutions as analysts.

Dr. Sylvie Albert
University of Winnipeg
Sylvie Albert, Doctorate in Business Administration, Certified Economic Developer and Human Resource Manager, is Dean, Faculty of Business & Economics at the University of Winnipeg, and President of a management consulting firm, Planned Approach Inc., since 1997.  This is her second book dealing with online communities. Dr. Albert is a researcher and evaluator for selection of the top 7 International Intelligent Community Awards, a member of the council of Ontario Universities, and a former director of two Ontario (Canada) provincial boards on community development dealing with telecommunication innovation. Dr. Albert has acted as project manager and advisor on many telecommunication networks across Canada and has been called upon to assist government in drawing policy and planning for regional telecommunication project development and evaluation. She was also a Municipal Director of Economic Development (19921997), and a human resource consultant (19861992).She is co-author, with Dr. Don Flournoy and Dr. Rolland LeBrasseur, of Networked Communities: Strategies for Digital Collaborationwww.laurentian.ca  

Dave Carter
University of Manchester
Dave Carter is an honorary research fellow at the Centre for Urban Policy Studies (CUPS), University of Manchester and focuses on smart cities, digital inclusion and sustainability.  Previously, he served as the head of the Manchester Digital Development Agency at Manchester City Council and head of Economic Development, working on a wide range of economic development and urban regeneration projects.  He is a founding member of the Telecities network (now the Eurocities Knowledge Society Forum) and the European Network of Living Labs, ENoLL and was chair of the European Connected Smart Cities Network, a joint ENoLL-Eurocities initiative

Dr. Michael Dunphy
Walsh University
clientuploads/Images/Mike-Dunphy-147.gifDr. Dunphy earned his M.S. in Clinical Chemistry (1981) and his Ph.D. in Biochemistry (1990) and currently serves as Professor of Biochemistry and Chairman of the Division of Math & Sciences at Walsh University in North Canton, Ohio.  With over 30 years of experience in higher education, Dr. Dunphy has been active in teaching, research and consulting.  Since 2000, Dr. Dunphy has traveled the United States, Canada and Central America presenting motivational keynote programs, corporate leadership training and executive coaching for over 80 corporate clients including Pfizer, Allergan, Kenan Advantage Group, Genentech, Disney, Siemens and many others.  Dr. Dunphy is an expert in Situational Leadership, Applied Conflict Management and Applied Emotional Intelligence and he trains managers and executives in these areas.  In addition, Dr. Dunphy is a 40-year veteran of classical martial tactical training and provide specialized training to protection personnel at all levels.  Dr. Dunphy consults with business leaders to help optimize performance, develop people and increase profitability with a mindset toward sustainable actions.  Dr. Dunphy also works with students and faculty in colleges and universities nationally,  providing consulting and training expertise in leadership.   Dr. Dunphy's research interests are centered around analytical biochemistry and the applications of chromatography to analytical biochemical problems. Having expertise in Gas-Liquid, Thin-Layer and High Pressure Liquid Chromatography, Dr. Dunphy has undergraduate students engaged in projects related to the separation, detection and quantification of organic and biochemical molecules in various biological and non-biological matrices.  In 2011, Dr. Dunphy was selected as the Outstanding Educator of the Year at Walsh University and thoroughly enjoys interacting daily with his students and colleagues in the pursuit of personal and professional growth.

Dr. Don Flournoy
Ohio University
Professor Flournoy serves on the Board of Advisors of the Intelligent Community Forum (ICF.org). His teaching, research and publication center on international media and telecommunication, especially digital technologies and broadband networks for local and regional development and public policies and practices that facilitate free and open access. The author of eight books and numerous scholarly and professional articles, Dr. Flournoy co-authored with Canadian colleagues Drs. Sylvie Albert and Rolland LeBrasseur Networked Communities: Strategies for Digital Collaboration (2009). In cooperation with the Society of Satellite Professionals International (sspi.org), he is the Editor of the Online Journal of Space Communication (spacejournal.org). He was Project Manager for a series of experiments conducted aboard NASA's Advanced Communication Satellite, the first all-digital spacecraft featuring on-board data processing and switching, hopping spot beams, frequency re-use and opening of the Ka spectrum band.  He holds Ph.D. and M.A. degrees from the University of Texas and an Associateship from the University of London. He has served as Dean at Ohio University, Associate Dean, State University of New York/Buffalo; and Assistant Dean, Case Institute of Technology, Cleveland, working under Case President T. Keith Glennan, the first Director of the National Aeronautics and Space Administration.  www.ohio.edu 

Dr. Norman Jacknis
Senior Fellow, Intelligent Community Forum
Dr. Norman Jacknis is Senior Fellow at the Intelligent Community Forum as well as the National Association of Counties. He is also the Co-Founder and Chairman of the Gotham Innovation Greenhouse, a collaborative cross-disciplinary group that blends technology and design for exciting new urban experiences. Before that, starting in 2008, he was Director, Cisco’s IBSG Public Sector Group (the company’s open innovation and pro-bono strategic advisory group). At Cisco, he worked extensively and in-depth with states and local government, the National Association of Counties, the US Conference of Mayors and the staff responsible for the Federal government’s website and citizen engagement. Before joining Cisco, Jacknis served more than ten years as CIO and commissioner of Westchester County, NY government, where he was responsible for all of the government’s technology, analytics, Internet and broadband activities, as well as technology-based economic development. Under his leadership, Westchester County won numerous awards, including the Center for Digital Government’s top ten digital counties in the country, American City & County's Crown Communities Award for technology and was selected by the ICF as one of the global top seven Intelligent Communities. Government Technology Magazine selected him as one of the nation’s "Top 25 Doers, Dreamers and Drivers who, using technology … broke bureaucratic inertia to better serve the public."

Dr. Pekka Kess
University of Oulu
As a Professor of Industrial Engineering and Management (IEM), Pekka Kess is in charge of research and teaching as well as service to the society in the area of industrial engineering and management.  His areas of special interest include strategic management, knowledge management, change management, risk management, new ventures and global business issues.  An additional area of concentration is e-Learning and Virtual University development.  In addition to his academic activities, Professor Kess has produced such events as the 2015 Oulu Smart City Seminar and is an advisor to the Finnish Government on innovation policy at the business, municipal and national level. 

Faith Knutsen
Ohio University
clientuploads/Images/Knutsen_Faith2-147.gifFaith Knutsen is Associate Director of TechGROWTH Ohio and has served the Voinovich School since 2008. In addition to managing TechGROWTH Ohio operations, Faith is a member of the Center for Entrepreneurship staff and manages graduate assistants for the Voinovich School Business Advisory team. Previously, Faith worked for 12 years in an executive role at Sunpower, Inc., an Athens Ohio-based, 60-employee research and development engineering firm. Her early career in international development began with a tour as a Peace Corps volunteer in Central Africa and segued into consulting throughout Africa, Eastern Europe and Latin America. Faith holds a bachelor's degree from Oberlin College and a master's degree from Ohio University.

Dr. Cheol-Soo Park
Sungkyunkwan University
clientuploads/Images/Cheol-Soo-Park-140.gifCheol-Soo Park was born in Daegu, Korea on November 14, 1969.  He received Bachelor of Science (1994) and Master of Science (1996) in Department of Architecture from the Seoul National University in Korea.  After 2 years of professional experience in a research institute (1996-1998), he then attended the Ph.D. program in the College of Architecture at the Georgia Institute of Technology (1998).  His Ph.D. studies at the Georgia Institute of Technology were focused on developing smart systems which include 1) developing a simulation program to describe heat and mass transport, 2) realizing an on-line real-time optimization of the systems’ performance in terms of energy, lighting and visual/thermal comfort, and 3) enabling the systems to be occupant-responsive at all times through a web interface. After finishing his Ph.D., his role as Post-Doctoral fellow at Georgia Tech includes conducting the GSA building performance assessment toolkit research project to develop a toolkit that identifies objectifiable performance indicators for new as well as existing buildings.   In 2005, he joined Sungkyunkwan University, South Korea. He is currently an Associate Professor in the Department of u-City design and engineering. His research interests include smart systems, sustainability, green buildings & cities, environment controls, building simulation, building intelligence, and performance assessment 

Contributing to ICF's analytic methodology is Evalueserve, a pioneer in providing Knowledge Process Outsourcing (KPO) services, a term it coined in 2000 and gave the acronym, KPO. Evalueserve’s services include customised Financial and Investment Research, Business Research, Market Research, Intellectual Property, Legal Support Services, Supply Chain Support Services, and Knowledge Technology. Through the Evalueserve Circle of Experts, it also provides access to a global network of domain experts in all major industries such as Financial Services, Telecom/IT/High-tech, Healthcare, Consumer Goods and Retail, Energy and Utilities, Capital Equipment and Media.  Evalueserve’s clients include investment banks, commercial and retail banks, insurance companies, private equity firms, corporations and organisations worldwide, including many leading consulting and research firms, law firms and intellectual property firms.  Evalueserve has four research centres located in Chile, China, India and Romania, covering multiple industries across every continent and in more than 50 languages.   www.evalueserve.com

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