This open letter was written to the communities around the world that make up our network.

Dear Friends and Members of the Intelligent Community Network,

One of the strengths of community is the ability to bond and support one another, especially in times of challenge, crisis or good fortune. As you are aware from your own experience the COVID-19 Pandemic has brought hardship to most places and is one of the most difficult public health challenges in a century. Most of you have been managing well and using the principles to keep your family and friends safe.  Today, I am writing to you because one of our Intelligent Communities has found itself struggling with COVID.

In this special episode of The Intelligent Community, ICF Co-Founder Robert Bell speaks with Hamilton Mayor Fred Eisenberger about leadership throughout the COVID-19 pandemic. 

March 14, 2021 – Today was declared a day of remembrance in New York City. It was on this date one year ago that the first person in the Big Apple died from COVID19.

We posted as best we could the early weeks of this shock – an emotional and civic trauma unlike any other in my lifetime – in our “No Place BUT Home” series.

Words were not of much use as this city was hollowed out and whipsawed in a perfect storm; one where all of its cultural jewels and unique assets – bound together for generations like a Sicilian family – were unraveled so spectacularly that religious people proclaimed this novel corona virus the author of a “biblical epic.” It had its own exodus as 300,000 people fled the terror of ending up in a crowded or non-existent ICU. While some relied on religious analogies, readers of Sartre, author of The Plague (copies of the 1947 novel sold out in weeks), noted that life is tenuous, viruses have unimaginable power and that communities and societies can be overturned, transformed or even eviscerated in the time it takes to cough, lose your breath and die. In a few weeks, it appeared that our public health networks, our technology and our sophisticated rituals could not sustain us.

The first roundtable discussion in this series looks at how government responds to citizens’ needs, particularly when dealing with the COVID-19 pandemic. It is moderated by Louis Zacharilla, a co-founder of the Intelligent Community Forum.

For all the damage, frustration and sorrow that COVID19 has brought us, it has also taught us lessons we needed to learn.

Some are personal. It turns out that my health depends on your health. If you refuse to wear a mask, you are expressing – not your independence – but a willingness to infect me.

Some are political. It turns out that, when we allow working people to live in poverty with no medical insurance, we create reservoirs of infection that keep blazing up like wildfires – or perhaps the avenging fires of a just God – to engulf us.

“Mommy, I can’t breathe!!” he shouted. It was more a petulant shriek than a genuine plea for help.

The mother of the 8-year old boy jostled him in that motherly way, pulled him toward her and adjusted his small mask as they continued walking along the CVS parking lot to the store. He had her attention. Mission accomplished.

2020 is the year when we started to really look at one another in our communities and found new heroes and beauty within our chaos. And broadband boosted the conversations. Attribution: “Zoe” by Yung Jake, Courtesy of Tripoli Gallery, Long Island

One year ago, those words had a way different context when they met your ears. While someone claiming lack of breath was never, medically, a good thing, it was never the trigger phrase for a cascade of events that have put cities and citizens in a dizzying spin of traumas. What we witness (mainly from our devices) are seismic cracks in the status quo, a form of grief and, as if we need proof that nothing is born without pain, genuine awakenings.

It is in this climate that we begin this year’s Top7 Site Visits around the world.

Zoom.

As a magic word, it puts “Shazam!” to shame.

Zoom. It is the only most visible of the many powerful broadband applications that are helping us get through COVID19. It stands for the transformation of broadband, almost overnight, from “nice to have” into “essential infrastructure,” as the pandemic spreads across nations and industries and keeps forcing changes in the way we live.

In this video, Lou Zacharilla speaks with Rev. Dr. Tony Hart, Pastor of Beulah Baptist Church in Wappingers Falls, NY, and Missy Wallace, Founder and Leader of the Nashville Institute for Faith and Work about how COVID-19 has had an impact on how we work and how we worship - and how those two things may be intertwined.

The Big Apple is the wrong name for New York this summer.

No one knows what will come to New York this autumn and beyond. It will not be the World Series, Tracy Letts’ new play or a fraction of our 65.2 million annual visitors. New York will not be as fine as apple pie by Columbus Day or Thanksgiving. These two holidays might not even be around by Christmas! Without its theaters, restaurants, museums and the everyday energy of vendors and street life, New York is a harsher, more hollow place, and no place for epicureans hungry for its unique slice of American culture.