In this episode of The Intelligent Community, ICF Co-Founder Lou Zacharilla has a conversation with Doug McCollough, Executive Director for the Global Institute for the Study of the Intelligent Community.

In this episode of The Intelligent Community, ICF Co-Founder Lou Zacharilla speaks with Dublin, Ohio CIO Doug McCollough about how social media can be used not only to communicate with citizens, but to measure sentiment and learn about current demeanor in your communities.