Listen to the mobile network operators promoting the arrival of 5G today, and one thing is clear: whatever your problem may be, it is the solution.

Massive bandwidth. Super speed (also known as low latency). Did I mention massive bandwidth and super speed? You will be able to download and watch three movies at once. Your grades will improve, you will get the promotion you want, lose weight and become an Instagram star.

If only it were so.

When it comes to 5G hype, we all need a filter. An organization called the World Teleport Association (WTA) recently published a report that offers one. WTA is an industry trade group for commercial providers of satellite communications, and the report aims to advise these companies on realistic opportunities in the new technology. But many of its conclusions are equally useful to community leaders seeking better broadband solutions for their people and employers. Here is my summary.

For all the damage, frustration and sorrow that COVID19 has brought us, it has also taught us lessons we needed to learn.

Some are personal. It turns out that my health depends on your health. If you refuse to wear a mask, you are expressing – not your independence – but a willingness to infect me.

Some are political. It turns out that, when we allow working people to live in poverty with no medical insurance, we create reservoirs of infection that keep blazing up like wildfires – or perhaps the avenging fires of a just God – to engulf us.

Zoom.

As a magic word, it puts “Shazam!” to shame.

Zoom. It is the only most visible of the many powerful broadband applications that are helping us get through COVID19. It stands for the transformation of broadband, almost overnight, from “nice to have” into “essential infrastructure,” as the pandemic spreads across nations and industries and keeps forcing changes in the way we live.

Maybe it’s just me, but I keep thinking I hear the sound of “Smart City fatigue” setting in.

Since IBM coined the term and Cisco quickly followed its lead, there have been, according to the web, three generations of smart cities. There have been academic papers and workshops and massive conferences. Multinational, national and local programs have poured billions into projects. Technologies have been developed to improve how cities manage everything from energy, water, public safety and pollution to transportation, healthcare and tax collection. Consultants have prospered, IT systems sales have grown and CIOs have earned new respect. Now, after more than two decades of smart cities adoption, what do we have to show for all that investment?

Frankly, not much.

Westerville is a northeastern suburb of Columbus, capital of the state of Ohio, and home to nearly 40,000 people. It takes its name from the Dutch family that founded it in the 1800s. It was a small place that eventually became known as the “Dry Capital of the World,” based on an 1859 law that forbid the sale of alcohol in the city and the decision of the Anti-Saloon League – which played a leading role in Prohibition – to move its national headquarters there in 1909. It was only in the 1990s, when Westerville annexed land that included alcohol-selling businesses, that local prohibition began to change.

In June 2020, ICF will hold its annual Summit in the city of Dublin.  No, not the one in Ireland – nor the ones in the US states of California or Georgia, for that matter. I’m talking about Dublin in the midwestern state of Ohio. 

Why is ICF bringing the world to Dublin in June?  Because we all need to learn what Dublin can teach us about growing an economy, society and culture in a time when those things are under siege around the world.  About being, in other words, a model Intelligent Community.

You go to a conference and a speaker talks about the vital importance of innovation.  Your city, county or town needs to be more innovative.  It needs to become smarter.  It needs to be agile.  It needs to juggle flaming torches while keeping a hula hoop in motion. 

Actually, none of that is why innovation is important.  The guy who first uncovered the truth was Stanford University professor Moses Abramovitz. 

Robert Bell, Co-Founder of the Intelligent Community Forum, explains which midsize and small U.S. cities are the next best places to invest. Hosts: Carol Massar and Vincent Cignarella. Producer: Paul Brennan

Listen to the episode below:

I’m waiting at a stoplight. It turns green but the car ahead of mine sits still. Time passes. I gently tootle the horn. After another moment’s pause, the car ahead of me shoots guiltily ahead through the intersection. And I know exactly why.

Put down the phone.

It has gotten to the point in my little suburban town where the police have a digital sign running downtown. It says, “Get your head out of your apps.” Okay, it’s a little crude but this is New Jersey. Whaddaya want?

Really, put down the phone.

Danielle is CIO and Commissioner of the City of Chicago's Department of Innovation and Technology, where she is working to improve how residents interact with government by creating more responsive and accessible digital services.