Keelung City borders New Taipei City on the south and the Pacific Ocean on the north. Once the 7th largest container port in the world, the city gradually lost its position due to the lack of land for expansion, rising foreign competition and the decline of the domestic coal industry, which peaked in 1968. But Keelung’s seafaring days were not behind it, thanks to the growth the passenger cruise industry. Today, 89% of inbound cruise ships dock at the Port of Keelung, bringing 690,000 passengers to Taiwan, who generate more than NTD 6 billion in revenue. The city’s future depends on how those passengers experience what locals call the Rainy Port.
Residents of Keelung City enjoy fixed broadband at 100 Mbps, reaching 90% of households. To support its tourist industry, it has established a gigabit free public Wi-Fi system in the Port of Keelung, offering users up and downloads at 30 Mbps through 1,100 hotspots. Riding on that network is the Seamless Travel Service, which provides a combined e-ticket to popular destinations, travel information and real-time schedules for the city’s extensive transit system as well as discounts at local stores and a mobile payment solution. A network of digital interactive billboards at tourist hotspots promote local attractions and let tourists search for more information. The result is what Keelong calls “the Smiling Port.”
Keelung also collaborates intensively with local businesses and universities to upgrade access to the cultural offerings of the city. It established a Creative Center, which offers an exhibition and conference center, hotel and restaurant.
More than a real estate project, the Center hosted its first design competition in 2016 to promote local cultural and creative products, and to introduce high school and university students to local companies. It holds frequent workshops with citizens and community groups to develop and test ideas for further revitalizing the city. One such project focuses on creating “small yet beautiful spaces” in neighborhoods that felt into disrepair during the previous period of economic decline. In 2014, thirteen renovation projects were proposed and completed.
Making Education Smarter
Keelung’s future as a tourist destination and creative city depend on a highly educated workforce. It has invested in a robust broadband infrastructure for its network of 60 schools, reaching 4 Gbps in 2015 on its way to 10 Gbps in the future. On this platform, it introduced a one-to-one tablet program for students and a “happy student card,” which generates data on learning outcomes and extracurricular activities not just within the school building but at local sports centers, public libraries and museums. The city and the National Taiwan University of Science established a 3D School for Makers, where students learn creative thinking and hands-on technical skills using the latest 3D printing and manufacturing technologies. The city’s goal is to establish a classroom for makers in every school.
Fighting Shipborne Pollution
Major ports around the world struggle to manage the air pollution produced by the massive diesel engines of cargo and passenger ships. The Port of Keelung established a coastal power system for docked ships that reduced polluting gases and particles by 96%. But sustainability is not just a business process in Keelung. The city has committed itself to low-carbon office operations and energy conservation across its facilities and transit system. That transit system itself drives sustainability by providing an attractive alternative to vehicles. Keelung City has the fifth lowest ownership of cars and motorcycles per capita in Taiwan.
Neighborhoods in the city compete for honors in carbon reduction and sustainability contests, and are honored for innovative sustainability projects. These range from the conversion of streetlights to LED and recycling programs to resident education and the renovation of abandoned telephone booths into rainwater installation art.
River Corridor Project
Keelung has much greater ambitions for the future. It signed a Memorandum of Understanding with Taichung, our 2013 Intelligent Community of the Year, to collaborate on smart city projects. Three regions in the city have been identified for development of an Array of Things to monitor environmental conditions. The city has established a smart healthcare platform for managing individual cases across multiple healthcare institutions. A major plan calls for redeveloping a stagnant warehouse district as the Keelung River Corridor, home to such emerging industries as marine biotechnology and residential neighborhoods. Under Mayor Lin Yu-chang, Keelung City is working hard to leverage its maritime past while creating vast new possibilities for the future.
Smart21 2017 | 2019
The County of Grey is a rich cultural center of Ontario with a long history of agriculture and bustling water trade. Located in "cottage country" with a population of 92,0000, the county is home to the Summerfolk Music and Crafts Festival and the Festival of Northern Lights, and the county seat of Owen Sound was even named the 2004 Cultural Capital of Canada. Like many rural areas, however, Grey County now struggles to hold onto its agricultural heritage and strength in an increasingly digital world.
The SWIFT Initiative
In a rural county with some community densities as low as four people per km2, broadband access is always a challenge. Grey County is one of the 15 counties in southwestern Ontario that make up the Western Ontario Wardens' Caucus, which has developed the SWIFT Initiative to address major gaps in broadband coverage and lack of fiber-optic connectivity. The SWIFT Initiative began in May 2011 as a discussion about the importance of broadband to the Southwestern Ontario economy and about what regional leaders could do to address the lack of modern Internet infrastructure throughout rural Ontario. The initiative is intended to direct funding from municipal, provincial and federal governments to address gaps in broadband infrastructure and to support increased market participation of local industries and businesses in the digital economy. Five years later, the governments of Canada and Ontario announced $180 million in combined funding for the initiative. This funding will also trigger more private investments from ISPs.
The Launch Pad
The Launch Pad Youth Activity and Technology Centre (Launch Pad YATC) in Grey County is a skills building center for youths aged 12 to 18 that first opened its doors in 2015. The center was created for Grey and Bruce County youth as a learning environment with access to technology, skill training in trades valuable to the local economy, as well as arts and recreation outside normal school hours. Since opening its doors, Launch Pad has gained 250 members and has become a popular regional success story. Demand continues to grow for its services, prompting a $200,000 renovation currently in progress that will convert part of the space into a regional trades and training facility to prepare the future workforce.
As Launch Pad’s success grows, economic developers, educators and community developers across the region are now looking to learn how its model can be replicated in other communities in the county and across rural Ontario. The center has received multiple awards since its founding, including a 2016 Ontario Economic Development Award from the Economic Developers Council of Ontario. Launch Pad YATC was also selected as the 2016 Municipal Information Systems Association (MISA) Ontario Conference Charity.
Uniting Past and Future with Digital Agriculture
Agriculture and the food industry are Grey County’s largest employers and contributors to the local GDP. As in many rural communities, however, the county’s producers are facing many challenges, from competition from lower-priced imports to ever-increasing land values. The Ag 4.0 initiative is Grey County’s answer: a project aimed at connecting agricultural producers with local technical and creative professionals to promote collaboration and innovation. The initiative also seeks to support the development of a generation of rural innovators among local youth, hoping to apply their skills as “digital natives” to the requirements of “digital agriculture.”
The Ag 4.0 initiative has sparked new working relationships - and renewed old ones - with many key stakeholders and champions of the issue, including the Ontario Ministry of Agriculture and Food, Georgian College, the University of Guelph, Grey—Ag Services, and Grey County’s member municipalities. To formalize these collaborations, Grey County hosted its first Ag 4.0 Summit and Innovation Tour in November 2016, providing opportunities for producers to learn from agricultural innovators and connect with professionals from other related creative and technological fields.
Solving Rural Transportation with MOVIN’GB
Travel in Grey County is nearly impossible without a personal vehicle, with many areas offering little to no reliable public transportation. In April 2016, the county along with Home & Community Support Services launched the first phase of the MOVIN’GB pilot program. MOVIN’GB is a transportation program, a support service that provides rides to non-emergency medical appointments, shopping, banking, and various social activities and programs. The program aims to help seniors and those with disabilities find affordable transit in the Grey County municipalities of Owen Sound, Meaford, Blue Mountains and Grey Highlands. The MOVIN’GB pilot project helps both to decrease per-ride costs for passengers and to increase profitability for service providers, not to mention beginning to address the climate impacts of a transportation system based solely on private vehicles. If it proves successful, Grey County plans to expand the program’s service area to include other parts of Grey and Bruce Counties and also its eligibility to include youths and people without access to affordable transportation.
The future looks bright in Grey County as farmers step into the digital world with the help of their technically-skilled neighbors and local youths train to become the next generation of innovators.
Chiayi is a provincial city of 270,000 in southcentral Taiwan, midway between Taichung and Tainan. Ninety-five percent of its economy is in the services sector – wholesale and retail, transportation and warehousing, and accommodation and food – which employs three-quarters of the workforce.
In 2014, however, Chiayi was ranked as having the worst air quality in Taiwan, and Mayor Twu Shiing-jer, a physician, has dedicated his administration to improving life in the city in this and many other areas.
Cleaning the Air
Working with ASUS, the city has established a network of cloud-connected air-quality monitoring stations called the Air Box. The results of measurement are displayed in real time on LED billboards on main access roads. A public electric bike network, with 58 charging stations, is reducing automobile trips, while an environmental education program is reaching schools and community groups. In 2015, the city succeeded in reducing fine air particulate concentration by 12%, which represented the biggest gain in the nation.
Also in 2015, Chiayi City established the “Solar Photovoltaic Setup and Promotion Team” and the “Renewable Energy Committee.” The city’s location on the Tropic of Cancer makes it an ideal place for solar energy development, and the city has currently installed solar panels on the rooftops of 38 public buildings with 32 more expected to be outfitted by the end of 2017. The currently outfitted public buildings are capable of producing 3.6 million degrees of power annually and are expected to earn Chiayi NDT 77 million in revenue over the next 20 years.
Broadband, Open Data and E-Services
Chiayi government and private carriers have blanketed the city with 1,000 Wi-Fi hotspots, ranking second for density in the nation. Over an 18-month period, more than 1.5 million users accessed the network. To support adoption, it created a government-citizen committee to hold public hearings, seminars, online idea generation and voting on priorities and projects. At the urging of that committee, Chiayi also completed an open data platform in 2016, which contained 279 information entries as of August 2017, with many more on the way. The city has also established an E-Service Counter that provides single sign-on to more than 500 applications used by 210,000 subscribers.
To further spread E-Service access throughout the city, the Chiayi Transportation and Tourism Department is currently in the process of introducing intelligent bus stops with 4G WiFi services available on their buses. The city has also equipped its 59 neighborhood directors with tablet PCs connected to the city’s open data platform and E-Service applications, allowing them to function as mobile service stations for their neighborhoods. These directors can now help residents with information inquiries, online application usage and city surveillance reporting, among other services.
Innovating on Tradition
The city attracts more than 440,000 tourists every month, who contribute over NTD 1 billion every year through such events as the International Marching Band Festival (pictured above). Innovation in Chiayi has focused on finding ways to use its success in tourism to drive further growth in the economy. The city is home to Taiwan’s largest egg company, Chinyi Eggs, which ships nationwide. Recently, the company has transformed its Chiayi facilities into a “tourism factory.” The company already turns over more than NTD 1 billion but, with the help of government investment, is creating a new line of business opening up its processes to visitors.
Huashih Co. is a long-established firm that uses spices and herbal ingredients in the manufacture of cleaning and cosmetic products. It has collaborated with universities and the city to drive innovation in two directions. One is in the application of biotech R&D to identify local plants with useful commercial properties and extract their active ingredients to create new products. The second is the creation of another tourism factory, where visitors can see how products are created and manufactured and buy them from a retail outlet.
Chiayi City was known as “The City of Forest” during the Japanese colonial era, due to its flourishing wood industry. After operating for 50 years, the city’s local Shunyi Wood became De Lin Intl and set up a tourist factory called Wood Lover. The company cooperated with the Cycling & Health Tech Industry R&D Center to develop interactive entertainment services for the tourism factory. Through the partnership, De Lin Intl also set up sensors, gyroscopes, pressure sensors and temperature and humidity sensors in the woods to learn more about how visitors experienced the woods and what actions interested them to improve the quality of the factory tours.
Education and Training
Chiayi is also investing in the digital skills of its people. All schools have been equipped with Wi-Fi and a portal for student-teacher interaction and the sharing of lessons plans among instructors. Beginning in 2017, the schools will introduce specialized classes in coding, robotics and other technology fields. For the general population, the city has developed training courses in basic and advanced digital skills. For the business community, the city has invested in workshops on mobile payments and an Industrial Innovation Center focused on health R&D. As of 2015, over one hundred researchers and 18 enterprises were located there. The city is also driving collaboration between industry and the College of Management at National Chiayi University to develop training specific to the needs of local business.
To encourage youth training and development in particular, the Industrial Development and Investment Promotion Committee of Chiayi has worked with Wufeng University and the Chiayi Youth Entrepreneur Association to hold the National Youth Creative Application Competition. The competition includes high school and college-level student teams competing on creative projects designed to teach them business values. The government has also begun setting up co-working spaces to encourage young entrepreneurs to mingle and share ideas as well as find investors. Idle spaces are being renovated throughout the city to provide better co-working environments, including the “KY 3-27 Co-Working Space,” which is the first publicly operated co-working space in the Yunlin-Chiayi-Tainan region. The space provides training and consultations as well as courses in business registration, taxation, laws and related regulations and business planning.
Health technology is the city’s future, in the eyes of Mayor Twu. His administration is creating a Community Home Medical Care and Palliative Care Network to address Taiwan’s aging population. There are now four hospitals and 33 clinics within the network, which aims to provide comprehensive care to the aged at home through a Smart Health Cloud Platform that already links in-home diagnostic equipment by 4G mobile to medical centers.
Like Intelligent Communities everywhere, Chiayi City is applying digital technologies to leverage its economic and cultural strengths while preparing for a more competitive future in the global broadband economy.
Smart21 2017 | 2018 | 2019
Top7 2017 | 2018
New York, Oct. 19 (CNA) Five cities and counties in Taiwan -- Chiayi, Keelung, Tainan and Taoyuan cities and Yilan County -- were named Wednesday among the world's Smart21 Communities of 2017 by the New York-based Intelligent Community Forum (ICF).
Also included were seven communities from Canada, four from Australia and one each from Kazakhstan, New Zealand, Russia, the United Kingdom and the United States.Read more
(19 October 2016 – New York City & Niagara Falls, ON, Canada) - The Intelligent Community Forum (ICF) today named the world’s Smart21 Communities of 2017. This select group of communities, which emerged from a group of nearly 400, will now move on and remain in contention for the prestigious designation of an Intelligent Community Top7, to be named in Taipei, Taiwan in February 2017. One of the seven will then be named Intelligent Community of the Year at the Intelligent Community Summit and Awards Dinner in New York on June 8, 2017. www.intelligentcommunity.org/summitRead more
“Internet of Cities” the theme of the New York think-tank’s annual Global Awards Program
(4 October 2016 – New York City) – The Intelligent Community Forum today released a special report, The Internet of Cities, which is the group’s thinking on the current evolution of the Intelligent Community movement and will be the theme of the 2017 Intelligent Community Awards program. http://www.intelligentcommunity.org/internet_of_cities
Rio is a city as famous for its natural beauty and Carnival spirit as for its crime-plagued slums. After the national capital moved to Brasilia, Rio lost economic clout to Sao Paulo, which became known as Brazil’s business hub while Rio gradually declined due to drugs, corruption and mismanagement. But ambition, good luck and better leadership have given the city a second chance. The city was one of 12 venues where the 2014 World Cup was played, and Rio also won the right to host the 2016 Summer Olympics. Preparation for these games turned the city into a construction site, but also gave it opportunities to revitalize itself, create a better transportation system and deal with long-standing infrastructure problems, including flooding.
Information and communications technology is at the heart of the transformation. A central Operations Center was built by IBM in the aftermath of disastrous flooding in 2010. It has become the nerve center for city administration by displaying data from thousands of cameras and sensors and giving emergency managers a comprehensive view of problems and the resources available to deal with them. The city also runs a high-capacity fiber network, Rio Digital, linking 70 universities, schools and research centers as well as city facilities. But more profound has been the use of ICT to expand economic opportunity and make government better. It has built Knowledge Squares in nearly 40 low-income, crime-ridden neighborhoods. These facilities offer classrooms, labs, digital libraries, recreation areas and a cinema, and provide young people and local communities with skills training in IT, robots, graphics, Web design and video production. The city has also built 32 Casa Rio Digital facilities in partnership with Cisco, Intel and the Sequoia Foundation, which have provided digital literacy training to 69,000 citizens.
How Information Improves Services
The Rio Datamine is an open-data system that makes available vast amounts of city information as well as powering a city-hosted RioApps contest. One RioApps winner was 26-year-old computer engineer Andre Ikeda, who used data on bus transit to create an app that put real-time scheduling information into rider’s hands. The publicity and access to information created public pressure that led to sharp improvements in service.
Luck has played its part. Rio is home to the national oil company Petrobras, and the discovery of vast offshore fields has given a significant boost to the economy. Rio is now receiving twice the foreign direct investment of Sao Paulo. By continuing to open its government and empower its citizens for the digital age, the city is striving create a future worthy of its nickname: Cidade Maravilhosa or the Marvelous City.
Smart21 2013 | 2014 | 2015
Porto Alegre is the capital city of an agrarian state. The community was a success story in heavy industry until rising costs in the Seventies drove industry to relocate to surrounding "satellite cities." To fill the employment gap, the community has focused on building a high-skilled service sector and “clean” industry clusters in IT and life sciences. It has been a “Greenfield” effort, in which government has labored to build digital infrastructure, create the skills and demand for it, and use it to develop a knowledge workforce.
A 350km fiber network called Infovia now connects 190 government buildings. It has generated direct savings on telecom costs for the city and serves as the backbone for a wireless network reaching 93 schools and 100 healthcare facilities. It has also gained its first corporate customers in an industrial park, where broadband helped attract 12 new tenants in 2 years. Porto Alegre has provided over 3,000 low-income residents with free digital skills training, with special accommodations for the elderly and disabled. Using the network, clinics in low-income areas offer remote ultrasound examinations of pregnant women. It has reduced the waiting time for an exam from 4 months to 34 days, and women are now four times less likely to miss a scheduled appointment, because it takes place close to home.
Smart21 2009 | 2010
Urban planning works. That is the lesson of Curitiba, which has engaged in proactive planning for its future for nearly 40 years. While other Brazilian cities welcomed heavy industry, Curitiba accepted only non-polluters and developed an industrial district with so much green space that it was derided as a “golf course” until it filled up with more than 3,500 companies. Beginning in the 1970s, the master plan laid out streets, public transportation, shopping, industrial and residential areas. Today, clean water reaches 100% and sanitation 93% of the population, and the city offers a range of services still rare in emerging market nations: municipal healthcare, education and daycare networks, neighborhood libraries, and sports and culture facilities near mass transport terminals.
City buses travel in separate lanes from the rest of traffic and provide electronic ticketing for riders and fleet management via 3G mobile broadband. Curitiba's next goal is to translate its success in economic development into the broadband economy. An open access fiber network serves the city and much of the state, ensuring high levels of service to business. In keeping with Brazil's National Broadband Plan, the city is deploying a wireless overlay to provide free Internet access in low-income neighborhoods. The city has developed Curitiba Technoparque to turn the intellectual output of its 55 colleges and universities into innovative technologies. From 2008 to 2009, Curitiba grew its high-tech companies by 7% and high-tech employment by 25%. Developments like these have given Curitiba an average per-capita income that is 86% higher than that of Brazil.
Smart21 2011 | 2012 | 2019
In the middle of the 20th Century, Winston-Salem had a global reputation for producing a product whose use is now being banned worldwide. The product is tobacco, and its trajectory is a fair measure of the path of Winston-Salem's industrial economy, which thrived on a mix traditional to the American South of tobacco, textiles and manufacturing. All three play a role in the economy today, but none are positioned to deliver sustainable growth.
In the mid-1990s, Wake Forest University began work on a plan to connect its medical school and undergraduate campuses with a high-speed network, which ultimately resulted in a 26-mile fiber-optic ring around Winston-Salem. The university's vice president of finance and administration, Dr. John Anderson, saw the potential to use this new asset for community development. He coordinated a series of leadership meetings that, with the active support of the Winston-Salem Chamber of Commerce, created an informal working group including the top government, institutional and educational users of communications.
In 1997, they dubbed themselves WinstonNet and, a year later, staged a demonstration at a local school - attended by North Carolina's members of Congress - of video collaboration and multimedia teaching tools. In 1999, WinstonNet won a US Department of Education grant in partnership with the Winston-Salem/Forsyth County Schools to connect the school system to the fiber ring and the fiber ring to the North Carolina Research and Education Network (NCREN), a nonprofit, statewide network of educational institutions. Once construction was completed, the school system gained access to the Internet at the blazing speed of 155 Mbps. In the same year, WinstonNet incorporated as a nonprofit organization, with members including the city, the county, the school system, Wake Forest and its subsidiaries, the Chamber of Commerce and the local community college. Each member paid an annual service fee for use of the network, which was now called WinstonNet. Wake Forest began to earn a return on its investment and the members gained some of the best broadband access in the world at a very competitive cost.
Citizens benefited, too. Institutional and public investment spurred demand for broadband and the private-sector investment needed to deliver it. Today, 88% of households in Winston-Salem subscribe to broadband via DSL, cable, fiber, wireless and satellite, as well as 100% of government offices and nearly every business. Carriers including AT&T, Sprint, Time Warner Telecom, ITC Deltacom and DukeNet provide speeds ranging from 256 Kbps for US$20 per month up to 8 Mbps for $55.
But the nonprofit WinstonNet was about much more than connectivity. Its real purpose was to enable Winston-Salem's transition from a manufacturing to knowledge-based economy. The WinstonNet Board believed that the community's future lay in services, logistics and biotechnology, which would place heavy demands on education and training to overcome not only the community's industrial legacy but fast growth in the immigrant population. North Carolina experienced a 37% increase in its immigrant population from 2000 to 2006, by which time Spanish speakers made up 7% of the total.
WinstonNet developed a three-pronged strategy to attack the problem. In 2003, the organization dedicated its first Community Computer Lab at a recreation center. Over the next year, it opened a total of 30 sites offering free computer access to children and adults, with Wake Forest University and Forsyth Technical Community College leading the project and Microsoft and Cisco Foundation providing funding. Today, there are 44 labs operating in community centers, churches, schools and libraries, managing more than 3,500 email accounts and logging over 75,000 user sessions per year.
In 2005, WinstonNet partnered with One Economy, a national nonprofit, using a grant from Cisco, to build a community Web portal. The Beehive Web portal was launched in 2006. With content in English and Spanish at a 5th grade reading level, the portal provides information on money, health, jobs, family, immigration, taxes, government services and computer training and support. The library system has taken responsibility for maintaining the portal, which according to One Economy, is now number three in the nation for the most "hits" to a community Web portal.
In 2006, WinstonNet put the last piece in place through a partnership with Forsyth County Libraries that created a sustainable computer training program. A three-year grant from state government permitted WinstonNet to hire a full-time coordinator, who has created a volunteer group of 40+ trainers, created a standard curriculum of courses and developed a certification program. Classes are taught in both English and Spanish. In its first year, the program completed 189 classes with total attendance of just under 1,000 people. WinstonNet is now developing, in partnership with a local nonprofit, a set of classes for visually impaired and physically challenged computer users as well.
While working to raise the skills level of the entire community, WinstonNet has also contributed to technology and economic development. In 2002, WinstonNet became North Carolina's first Regional High Speed Networking Hub (GigaPoP), boosting Internet connection speeds to 622 Mbps. In 2007, WinstonNet switched on a proof-of-concept WiFi network covering 1 square mile (2.5 km2) as a first step in creating what the organization calls "ubiquitous access to knowledge and information for everyone." Wireless Winston is a new public-private partnership backed by anchor tenancy agreements with the top employers in the community. Its goals are to reduce telecom costs, enhance education, improve student-teacher-parent communication and improve public health and safety.
In 2004, Targacept, a biopharmaceutical company spun out from R.J. Reynolds, joined WinstonNet in a cooperative program to demonstrate state-of-the-art "grid computing" in local schools. WinstonNet is now exploring development of a supercomputing center to be housed at the Piedmont Triad Community Research Park, where Wake Forest is constructing a high-performance data center. This research park, anchored in Winston-Salem's historic downtown business district, will provide 5.7 million square feet (529,547 m2) of "green" commercial space for life science research on land donated to the city by R.J. Reynolds. It is being developed by another public-private partnership called Idealliance and is currently home to five buildings including the Biotechnology Research Facility of Wake Forest University Health Sciences.
Other public and public-private organizations are adding momentum to the development process. The Piedmont Triad Entrepreneurial Network was formed in 2004 to offer programs and resources to fast-growing small businesses in the areas of education, mentoring, networking and capital formation. Wake Forest is developing the Angell Center for Entrepreneurship as an incubator housing 3-5 start-ups at a time for up to 12 months. Among its tenants will be winners of the Triad Entrepreneurial Initiative's annual business plan competition.
In addition to actively supporting these efforts, the city of Winston-Salem has deployed ICT to improve its services. In 2007, it opened a Citizen Contact Center providing one telephone number for access to all city services. Greater convenience for citizens resulted in a significant reduction in total call volume as more service requests were satisfied on the first call. The MyCityofWS service allows citizens to establish a profile on the City's Web site that defines their interests and location, so they can be notified by email of relevant new information. The fire department uses a wireless dispatch system with data routing and imaging, which has helped the department exceed standards for response time and effectiveness.
How does Winston-Salem measure the results of its many investments and partnerships? There have certainly been economic successes. Winston-Salem and Forsyth County now count 37,000 biotech employees as residents, and biotech companies contribute an estimated $10 billion in annual revenue to the area. Dell Computer opened a manufacturing facility in Forsyth County in 2005 that will create another 1,500 jobs and contribute at least $100 million in new investment. But Winston-Salem also measures progress in human terms. WinstonNet is now in discussions with the school district and community leaders on development of a program to place computers in the homes of low-income students. The program proposal covers funding, curriculum integration, teacher training, technical staffing, hardware and broadband connections. If WinstonNet is successful in attracting funding, as it expects, the program will start in 2008/09 with 550 students in middle schools with high percentages of low-income students. Success, then, is measured not only in today's jobs. It is also measured by the community's ability to build a more prosperous and inclusive Broadband Economy for tomorrow's citizens.
Population: 223,000 (Winston-Salem), 320,919 (Forsyth County)
Labor Force: 183,742 (Forsyth County)