ICF's Award program is based on rigorous analysis of information submitted by nominees for the Smart21 Communities and Top Seven Intelligent Communities of the Year. The methodology has been developed over several years by ICF and its team of analysts. We are pleased to acknowledge the participation of the following individuals and institutions as analysts.
Dr. Norman Jacknis
Senior Fellow, Intelligent Community Forum; Chair of the ICF Analysts
Dr. Norman Jacknis is Senior Fellow at the Intelligent Community Forum as well as the National Association of Counties. He is also the Co-Founder and Chairman of the Gotham Innovation Greenhouse, a collaborative cross-disciplinary group that blends technology and design for exciting new urban experiences. Before that, starting in 2008, he was Director, Cisco’s IBSG Public Sector Group (the company’s open innovation and pro-bono strategic advisory group). At Cisco, he worked extensively and in-depth with states and local government, the National Association of Counties, the US Conference of Mayors and the staff responsible for the Federal government’s website and citizen engagement. Before joining Cisco, Jacknis served more than ten years as CIO and commissioner of Westchester County, NY government, where he was responsible for all of the government’s technology, analytics, Internet and broadband activities, as well as technology-based economic development. Under his leadership, Westchester County won numerous awards, including the Center for Digital Government’s top ten digital counties in the country, American City & County's Crown Communities Award for technology and was selected by the ICF as one of the global top seven Intelligent Communities. Government Technology Magazine selected him as one of the nation’s "Top 25 Doers, Dreamers and Drivers who, using technology … broke bureaucratic inertia to better serve the public."
Dr. Sylvie Albert
University of Winnipeg
Sylvie Albert, Doctorate in Business Administration, Certified Economic Developer and Human Resource Manager, is Dean, Faculty of Business & Economics at the University of Winnipeg, and President of a management consulting firm, Planned Approach Inc., since 1997. This is her second book dealing with online communities. Dr. Albert is a researcher and evaluator for selection of the top 7 International Intelligent Community Awards, a member of the council of Ontario Universities, and a former director of two Ontario (Canada) provincial boards on community development dealing with telecommunication innovation. Dr. Albert has acted as project manager and advisor on many telecommunication networks across Canada and has been called upon to assist government in drawing policy and planning for regional telecommunication project development and evaluation. She was also a Municipal Director of Economic Development (19921997), and a human resource consultant (19861992).She is co-author, with Dr. Don Flournoy and Dr. Rolland LeBrasseur, of Networked Communities: Strategies for Digital Collaboration. www.laurentian.ca
David Brunnen is managing editor, Groupe Intellex. As a pioneer for e-mail in the pre-PC 70's David Brunnen initiated Telecom Gold - the UK's first nationwide and international e-mail service. In the 1980's his new ventures for BT included an advanced serviced office business, Network Nine, an audio-conferencing service, Rendezvous, and EDI*Net following the acquisition of Tymnet in 1989. As a Council Member of the Parliamentary Information Technology Committee (PITCOM) from 1989 to 1998, Honorary Fellow of BT's MBA faculty (1992), and Non-Executive Director at The British Library (1991-93), his formal and informal influence on the growth of e-commerce has extended well beyond BT with the formation of his own company (Groupe Intellex) and as visiting lecturer, conference presenter and contributor to many journals. In 1993 he launched the annual UK awards for innovation in e-commerce in order to produce case study material to assist potential users (and suppliers) in identifying significant business developments using combinative technologies. He previously served as the Communication Management Association’s UK Forum Leader for Networked Services and was winner of the 2004 CMA Innovation award for the radical network design at the Northern Ireland Science Park (NISP). He contributed to the work of the UK Broadband Stakeholders Group and was a member of the CMA's regulatory College. He was a founding member of the Strategy Board for the UK's ScienceWise Programme, served as a Business Governor and Vice-Chairman for Eastleigh College of Further Education from 2003 to 2011, is a Fellow of the Royal Society of Arts and a director of the Foundation for Information Society Policy (FISP). In recent times he has designed the Groupe Intellex publications brand for business development of innovative enterprises and has undertaken major consultancy assignments in aspects of broadband services.
University of Manchester
Dave Carter is an honorary research fellow at the Centre for Urban Policy Studies (CUPS), University of Manchester and focuses on smart cities, digital inclusion and sustainability. Previously, he served as the head of the Manchester Digital Development Agency at Manchester City Council and head of Economic Development, working on a wide range of economic development and urban regeneration projects. He is a founding member of the Telecities network (now the Eurocities Knowledge Society Forum) and the European Network of Living Labs, ENoLL and was chair of the European Connected Smart Cities Network, a joint ENoLL-Eurocities initiative.
Community Technology Advisors
Bill Coleman helps community leaders create and implement broadband infrastructure and technology-based economic development projects. Bill has operated Community Technology Advisors since 2001 and has built a reputation for establishing long-term, productive relationships with clients. As an accomplished community planner and technology consultant, Bill ensures that communities make sound technology decisions using innovative, collaborative strategies. As lead consultant for the Blandin Foundation’s nationally renowned broadband initiative, Bill has worked with dozens of Minnesota communities to analyze current broadband services and develop improvement strategies through a variety of partnership arrangements focusing on developing community vision and leadership to bring projects to fruition. Bill also brings community focus to stimulate enhanced use of technology with positive economic and community vitality outcomes. Bill speaks regularly at events sponsored by the Fiber Broadband Association and Broadband Communities and at other conferences. Within his community, Bill continues to organize TEDxMahtomedi and serves on the board of PCs for People. www.communitytechnologyadvisors.com
University of Albany
As Program Director for the Center for Technology in Government, Meghan Cook leads innovation initiatives that build capability in public sector organizations and agencies throughout the world. She is an expert in digital transformation and leads teams in addressing IT and information management issues through a unique and collaborative process. Examples include leading a New York State four-city team to receive funding from New York State’s Department of State to develop an information sharing resource for the purposes of fighting blight, developing CTG’s Open Government Portfolio Public Value Assessment Tool under a grant from the National Science Foundation (NSF), and leading a World Bank team to launch the Federal Government of Nigeria’s Open Data Initiative and open government readiness assessment. In addition to her role as Program Director at CTG, Ms. Cook serves in many advisory roles including as a collaborator and academic advisor to the US Smart Cities Council, a founding member of the City Protocol Society, and an advisor to the NYS Local Government Information Technology Directors Association. Ms. Cook is a highly sought speaker and facilitator with more than 18 years of experience, having delivered over 100 thought-leadership and strategy development sessions for government leaders all over the world, including the International Conference for E-Democracy and Open Government in Krems, Austria, the European Commission’s ePractice Series, Smart Cities Week in Washington DC, Port Alegre, Brazil’s Digital Democracy Summit, Moscow’s International Conference on Open Governmen); Mexico’s Annual Government Innovation Forum, and more.
Dr. Michael Dunphy
Dr. Dunphy earned his M.S. in Clinical Chemistry (1981) and his Ph.D. in Biochemistry (1990) and currently serves as Professor of Biochemistry and Chairman of the Division of Math & Sciences at Walsh University in North Canton, Ohio. With over 30 years of experience in higher education, Dr. Dunphy has been active in teaching, research and consulting. Since 2000, Dr. Dunphy has traveled the United States, Canada and Central America presenting motivational keynote programs, corporate leadership training and executive coaching for over 80 corporate clients including Pfizer, Allergan, Kenan Advantage Group, Genentech, Disney, Siemens and many others. Dr. Dunphy is an expert in Situational Leadership, Applied Conflict Management and Applied Emotional Intelligence and he trains managers and executives in these areas. In addition, Dr. Dunphy is a 40-year veteran of classical martial tactical training and provide specialized training to protection personnel at all levels. Dr. Dunphy consults with business leaders to help optimize performance, develop people and increase profitability with a mindset toward sustainable actions. Dr. Dunphy also works with students and faculty in colleges and universities nationally, providing consulting and training expertise in leadership. Dr. Dunphy's research interests are centered around analytical biochemistry and the applications of chromatography to analytical biochemical problems. Having expertise in Gas-Liquid, Thin-Layer and High Pressure Liquid Chromatography, Dr. Dunphy has undergraduate students engaged in projects related to the separation, detection and quantification of organic and biochemical molecules in various biological and non-biological matrices. In 2011, Dr. Dunphy was selected as the Outstanding Educator of the Year at Walsh University and thoroughly enjoys interacting daily with his students and colleagues in the pursuit of personal and professional growth.
Dr. Jay Gillette
Ball State University
Dr. Jay Gillette is Professor of Information and Communication Sciences at Ball State University’s Center for Information and Communication Sciences (CICS) in Indiana, USA. He is a Research Associate in its Applied Research Institute, and serves as Director of its Human Factors Institute. He is a Senior Research Fellow at the Digital Policy Institute. He earned his graduate degrees at the University of California, Berkeley, and undergraduate at the University of California, San Diego. Dr. Gillette is a member of the Pacific Telecommunications Council (www.ptc.org), an international NGO for Pacific hemisphere telecommunications development. In 2005 he was elected to its international Advisory Council, and served a two-year term as Chairman. He is also a member of the North American Steering Committee of Global Forum, called “the Davos of IT,” where he has been both a presenter and appointed Session Moderator. He has covered the PTC Honolulu, Global Forum, and Intelligent Communities Forum conferences as a correspondent for Network World, the leading trade journal for enterprise networking. He has been a visiting professor at the University of Oxford. He also was Professor and Associate Chair of the Department of Information Networking and Telecommunications at Fort Hays State University in Kansas. Dr. Gillette served as a Senior Policy Fellow at the Docking Institute of Public Affairs in Kansas, and as a Senior Fellow of Information Technology and Telecommunications at the Center for the New West, in Colorado. He worked at Bellcore (Bell Communications Research, now Telcordia Technologies) as Program Manager in its Information Networking Institute and as Senior Technical Planner and Senior Project Manager in its Information Management Services division. He was a member of the industry team that helped develop Carnegie Mellon University’s graduate degree in Information Networking.
Faith Knutsen is the Director of Social Entrepreneurship and Innovation at Ohio University’s Voinovich School of Leadership & Public Affairs, where she is employed since 2008. She directs the Social Enterprise Ecosystem program, bringing venture development services to social enterprises in rural SE Ohio and contiguous states. She manages regional pitch competitions for K-12 and college entrepreneurs and lectures in entrepreneurial ecosystem development, venture development toolkits, and grantwriting. Previously, she held an executive administrative role at Sunpower, Inc., an engineering R&D firm. Faith began her professional career as a Peace Corps volunteer in Central Africa, with subsequent consulting throughout Africa, Eastern Europe and Latin America. She holds a bachelor's degree from Oberlin College and a master's degree from Ohio University. Faith is an active executive member of three non-profit social enterprise Boards.
Dr. Nir B. Kshetri
University of North Carolina Greensboro
Dr. Nir Kshetri is a Professor of Management at the Bryan School of the University of North Carolina Greensboro. Various United Nations Agencies such as International Telecommunications Union, Comisión Económica para América Latina y el Caribe (CEPAL) and the Internet Governance Forum, the US Army War College and private organizations have invited him to give talks on cybersecurity and other topics. Dr. Kshetri has published about seventy journal articles in journals such as Foreign Policy, European Journal of Marketing, Journal of International Marketing, Third World Quarterly, Asia Pacific Journal of Marketing and Logistics, and many others. He has also contributed about two-dozen chapters to several books including Outsourcing and Offshoring (Cambridge University Press, New York, 2010) and Handbook of Technology Management (Wiley, 2010).
Partner, State and Local Government Practice, Fortium Partners
Catherine Maras is a partner in the Dallas practice of Fortium Partners. She has more than 30 years of technology leadership that spans both the public and private sectors, including service as CIO of Bexar County in Texas and Cook County in Illinois, and Managing Director for Worldwide Public Sector at Microsoft. Maras brings award-winning technology experience to Fortium. She’s a Harvard Innovations Award Finalist, a 2016 CIO Magazine Analytics 50 Award winner and was named one of the top 100 worldwide CIOs in 2014 by Computerworld Magazine, among numerous other awards. Maras has a reputation as an integrator — someone who understands the relationships between departments and creates information systems that improve entire organizations.
Deputy Director, Arlington Economic Development, Arlington, Virginia, USA
Cindy has more than 30 years’ experience in local economic development, including business recruitment and retention, small business assistance, policy development, real estate development and economic sustainability. She has managed and performed community resource assessments, economic and fiscal impact analyses, and growth management studies across the country and has successfully led numerous high-profile strategic planning and economic development-related projects both for both private and public sector clients. Prior to working in Arlington, she served as Deputy Director for Economic Development in Loudoun County, Virginia, and as a Regional Economist for Battelle Memorial Institute in Columbus, Ohio.