Ohio State University's Wexner Medical Center and the nation's largest independent primary care physician practice are among clients adding 10,000 new users in three weeks for telehealth technology made by Updox LLC as healthcare quickly adapted for the coronavirus pandemic.

Dublin-based Updox, which makes secure communications and workflow software for physician practices, added a videoconferencing feature last year. Demand soared this spring as patients stayed home to prevent possible Covid-19 exposure.

Before Covid-19, Updox was signing up fewer than 500 new physician users per month.

Specialized for medical use, it's compliant with federal privacy laws, integrates into electronic health records so the doctor can take notes, and neither doctor nor patient has to download a separate app.

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