There is something about Rachel Downie’s voice that suggests she is going to make a difference in the vexed and troubled area of school bullying.

Ms Downie has been a teacher, a head of school and a deputy principal in a 23-year career in education.

She is the mother of two adult daughters.

“And we dealt with some issues (school bullying) in our own home,” she said.

In 2013 she thought of a way to use the anonymity of social media to fight the hurtful – and, in its worst cases, fatal - situations that begin by sending bullying, cruel and crude texts and messages to young people.

Read the full story at brisbanetimes.com.au.