Innovation in the Intelligent Community requires government to rethink its role in the political, economic and cultural network that makes up a community. They significantly expand the definition of what government does – from roads to broadband, permits to partnerships – but must exercise care to nurture development across institutions and companies without trying to determine outcomes. In this Webinar, municipal leaders share their experiences at redefining what their governments do and how they do it.

Case Study: Dublin, Ohio, USA

Dublin offers residents and corporate citizens responsive government services, attractive housing, superior public education, direct regional highway access, abundant park space and a dynamic community life. As the result of a remarkable steady, long-term approach, this small city in Ohio has established itself as one of the leaders in the Intelligent Community movement, earning recognition from ICF as both a Smart21 and Top7 Community of the Year multiple times. In this Webinar, you will learn about some of the programs Dublin has done, and what role the city's government had in making them happen.

Featured Speaker:

Michelle L. Crandall, Assistant City Manager, City of Dublin, Ohio, USA (population 47,000)
Michelle currently serves as the Assistant City Manager for the City of Dublin, Ohio. She has been with the City of Dublin for twenty-three years, serving in a variety of roles, including several years as Director of Administrative Services and as a Management Assistant.

Michelle is a previous recipient of the Columbus Business First “40 Under Forty” award, recognizing forty central Ohio leaders that have made significant achievements within their organizations as well as in the greater community.

Michelle recently served as an Executive Board Member for the International City/County Management Association (ICMA) 2010 - 2013. She currently serves on the Board of Directors for the Alliance for Innovation (AFI) and is a member of the ICMA International Committee. She also served as chair for the 2015 ICMA Seattle Conference Planning Committee.

She has a B.A. in Political Science from Wittenberg University and a Master of Public Administration from The Ohio State University. She is certified in MBTI and the Lominger Leadership Architect and has provided strategic planning and facilitation services to numerous organizations.

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