Pushing back against the deepening inequality delivered by tech
The explosive advance of the digital economy has worsened the exclusion of people who already play a peripheral role in the economy and society, whether due to poverty, lack of education, prejudice, age, disability, or simply where they live. It has also disrupted industries from manufacturing to retail services, enlarging the number of people for whom the digital revolution is a burden rather than a blessing.
Helping these people find a place in the digital economy is a practical as well as moral imperative. Practical, because high inequality breeds rage and generates high costs for social services, criminal justice and acute healthcare. The entire community pays the price in poisoned politics, unemployment, homelessness and quality of life.
Effective digital inclusion programs target three aspects of exclusion: affordable access to digital technology and connectivity, the skills to put the technology and connectivity to work, and motivation for the unconnected to adopt digital habits.
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